Privacy Policy

Last Updated: April 3, 2026

Pints & Paddle (“we,” “us,” or “our”) operates pintsandpaddle.com. We value your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and protect your data across our website and our venue services.

1. Information We Collect

We collect information that you voluntarily provide to us when you book a court, order food, or sign up for our communications.

Personal Identifiers: Name, email address, mailing address, and phone number.
Transaction Data: Details about payments and services you purchased (processed via third parties).
Mobile & Digital Information: Phone numbers and email addresses provided for notifications, newsletters, or marketing.

2. Third-Party Service Providers

To provide a seamless experience, we use specialized third-party platforms. Your data is handled by these providers according to their respective privacy policies:

Toast: For food and beverage orders and payments.
Resy: For restaurant table reservations.
CourtReserve: For pickleball court bookings, memberships, and league play.

3. Email Communications

By providing your email address, you may receive communications from us regarding your account, bookings, or marketing promotions.

Transactional Emails: You will receive emails related to your court reservations, food orders, or account updates. These are necessary for the service and do not require an opt-out.
Marketing Emails: If you opt-in to our newsletter, we may send you updates on events, leagues, and special offers.
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly. Please note that opting out of marketing emails will not stop transactional emails regarding your active bookings.

4. SMS and Mobile Messaging

If you opt-in to receive text messages from Pints & Paddle, you agree to the following:

Purpose: We use SMS to send court booking confirmations, waitlist alerts, and promotional marketing offers.
Opt-In: Consent is obtained through website forms, CourtReserve registration, or at our point-of-sale. Consent is not a condition of purchase.
Opt-Out: You may unsubscribe at any time by texting STOP to any message you receive.
Help: Text HELP for assistance or contact us at info@pintsandpaddle.com.
Rates: Message and data rates may apply. Frequency varies based on your user activity.

5. How We Use and Share Information

We use your information to operate our business, process your orders, and communicate with you.

Important Disclosure regarding SMS & Email:

We do not sell or rent your personal information to third parties. Mobile information and SMS opt-in data/consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Your data is used strictly by Pints & Paddle and our direct service providers (like CourtReserve or our email marketing platform) to deliver the specific services you requested.

6. Cookies and Tracking

We use cookies to improve your experience on our Site. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit your ability to use certain features of the Site.

7. Data Security

We implement industry-standard security measures to protect your data. All financial transactions are handled through PCI-compliant third-party processors (Toast/CourtReserve). We do not store your credit card information on our servers.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact us:

Pints & Paddle 15450 Grove Cir N Maple Grove, MN 55369 Phone: 763-340-1212 Email: info@pintsandpaddle.com